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Wholesale Policies

WHOLESALE POLICIES
We limit the online sales of iA to our e-commerce site and to current brick & click retailers. If you are interested in selling online, in addition to brick and mortar you will need to contact us directly for approval. Include your working URL for your store, if approved you may only sell on the URL that is submitted and approved through the retailer form. Accounts may not utilize national/global selling platforms, including but not limited to Amazon.com, Ebay.com, ETSY, JET, Shopitique, Facebook/Instagram etc. All iA products being sold online must state: “created by imperfectACCESSORY”.


ORDER AMOUNT MINIMUMS
Opening orders: $250
Minimum reorder: $200


PAYMENT
Payment for orders are required prior to shipping, by check or credit card. Orders prepaid by check will only ship once the check is cleared. Returned checks are subject to a $35 fee. 


SHIPPING
Orders places before 1pm EST will be shipped that day (Except SAT/SUN). All orders ship via UPS or USPS. Please contact us if you would like to request special shipping terms, times, or if you have a UPS account number you would like us to use.


PACKAGING
All iA products must be sold in their original packaging. If you have any questions regarding the way our items are packaged and how to display, please email sales@imperfectaccessory.com


CUSTOM COLOR ORDERS
If you are interested in custom colors and/or branding please contact us at sales@imperfectaccessory.com
Approximate lead time: 90-120 days
MOQ: 1,000


REFUNDS
Any returns to your order or cancellations not reported within 24 hours will be issued up to a 20% restocking fee for the items restocked. If a restocking fee is issued, it will be deducted from the adjusted order total. Returns or exchanges must be postmarked within 5 days of notifying us by email. All merchandise must be returned unopened and in its original packaging. We will not accept returned products that have already been marked or labeled.


PRODUCT IMAGES
If you would like to use iA product photography from our website or Instagram page @imperfect.us that’s cool with us just give us credit, tag us, etc.


PRODUCT DISPLAY
Interested in a custom display for your store? Let's talk! We love creating unique displays using repurposed materials, for any size space.